Oh okay. That link is down.Originally Posted by Cupid Stunt
Oh okay. That link is down.
Works for me...
edit the entire site has changed, new URLs all round and the super sky surfer isn't on the site yet
Last edited by bicycle; 8th August 2012 at 08:44 PM.
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Ahh, it's down for me too now but it looks like they're changing the entire website, the layout and colours are all different
So all excited about the Bixler 2 and ordered one instantly
Paid through the nose for EMS and in fairness it did say that for that item it would be shipped in 3/4 days as it is not held in their main warehouse
So I wait patiently and 8 days later it's still not shipped, I use their support system and tell them to cancel the order as they are in breach of contract
Next thing I get is a tracking number, oh yeah right, sure enough just like the last time (when I ordered a Fox Glider) it turns out to be a false one which never shows up on the EMS tracking system
Then oddly I get a support ticket message saying they've cancelled the order and I'll have to wait 7 days for a refund
Yeah right, Paypal claim placed immediately and responded to the support ticket saying that I didn't ask them to wait 7 days for payment when I placed the order so I don't expect them to ask me to wait, especially as they've already sat on MY money for 8 days
So looks like I won't be having a Bixler 2 after all
Last edited by Bear Pants; 10th August 2012 at 12:58 AM.
One must always be patient with HK.. It's the way it is with them!! EMS buys you good tracking and; if you are in Canada at least, generally a super-quick customs clearance with quick movement within the country from the port of entry to your place.
Why ?
I don't ask them to be patient when it comes to time to pay do I ?
HK service is rubbish, they cannot be trusted either, their most common reaction to a "where's my stuff" question is to send out a false tracking number, file a dispute and they say they won't do anything until you mark the Paypal dispute as resolved (yeah right), charging extra for faster EMS delivery and after 9 days still nothing sent out really is not acceptable
Anyway, thankfully we have payment systems that protect us from such unreasonable trading practices and as a result of that I now have all my money back and HK have the Bixler 2 that they never sent in the first place (yes despite giving me an EMS tracking number, amazing that ? )
I bought a servo for my Delrin Tricopter kit from HobbyKing, at the time of payment (and a few days later) there were plenty in stock, after a week I checkd the site and they were on backorder.... I was glad I'd ordered mine when they were in stock. 3 weeks later, still no servo. So I contacted them and they said "out of stock" I said, not when I paid for mine. They said wait, I said no. Paypal dispute raised and immediatley got an email from HobbyKing saying "please close dispute and we will send your servo". I said no, I got my money back and had to buy the servo elsewhere.
Hobbyking are crap customer service (and often just crap service) but unfortunately, buying from them is a neccessary evil when they're the only suppliers of the aircraft/parts I'm after (e.g. bixler 2)
How's this compared to the Sky Surfer from ReadyMadeRC?
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