Page 2 of 2 FirstFirst 12
Results 11 to 13 of 13

Thread: WORST CUSTOMER SERVICE EVER

  1. #11
    Pilot doobie's Avatar
    Join Date
    Jan 2015
    Location
    ontario canada
    Posts
    1,272
    LOL ah man it's comin. I've been layin off trappy cause I know he's swamped rite now. no one has amswered my support question about them still being able to ship lipo's to Canada yet. I want a couple of the 4000mh 10c 6s lipo's for my endurance. longer fly time for sitting in me new chair
    flyin HIGH

  2. #12
    I Drink to Forget PDXDave's Avatar
    Join Date
    Feb 2012
    Location
    Elsewhere
    Posts
    1,103
    Sorry to hear of your troubles, Hipfreak. It must be beyond frustrating. FWIW, in answer to your original query, I've never had anything but great experiences with TBS. Sherrell in particular has gone above and beyond many times. Sucks that you haven't been able to have the same experience.
    Shut up and fly.

  3. #13
    not really an excuse, but the shipping delays are not really something we can do anything about. we have inquired and pressured, but Canada and the USA customs agents have been delaying packages at random for 30+days these last 2 months. I'm not sure how customer support has anything to do with this, if anything, this subject should be titled "worst shipping ever".

    however, if there is anything I can do beyond letting you vent, please let me know. we are generally known for our good customer service and lack of care for bottom line, and I intend to keep it this way.

Similar Threads

  1. Replies: 2
    Last Post: 9th March 2016, 07:45 PM
  2. Customer Service
    By Dan Malloy in forum Fatshark Support
    Replies: 12
    Last Post: 18th June 2015, 11:31 AM
  3. customer service
    By ERIC'sFPV in forum FPV-JAPAN
    Replies: 0
    Last Post: 24th July 2013, 06:50 PM
  4. Replies: 3
    Last Post: 5th March 2013, 06:36 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •